Privacy Policy – Ride SaLone Driver

Effective Date: December 16, 2025

Ride SaLone built the Ride SaLone Driver app as a free application. This SERVICE is provided by Ride SaLone at no cost and is intended for use as-is.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using the app, you agree to the collection and use of information in accordance with this policy.


1. Information Collection and Use

To provide and improve our Service, we collect certain personally identifiable information, including but not limited to:

a) Personal Information

  • Name

  • Phone number

  • Email address

b) Usage Information

  • App interactions

  • Trip activity

  • Device-related information

This information is used strictly for:

  • Providing ride-hailing services

  • Managing trips and driver accounts

  • Communication related to bookings and service updates


2. Location Information (Mandatory Disclosure)

Location Data Collection

Ride SaLone Driver collects precise location data (GPS) to enable essential ride-hailing features.

Why We Collect Location Data

  • To assign ride requests to drivers

  • To show real-time driver location to passengers

  • To enable navigation, pickup, and drop-off

  • To calculate trip distance, duration, and fares

  • To ensure safety and service reliability

When Location Is Collected

Location data may be collected:

  • While the app is open and in use (foreground)

  • While the app is running in the background during an active trip

⚠️ Location data is not collected when the app is closed or not in use, except when required to complete an ongoing ride.

Sharing of Location Data

Location data is not sold or shared for advertising purposes.
It may be shared only:

  • With passengers during an active trip

  • With essential service providers (such as maps or analytics)

  • When required by law or legal processes


3. Consent for SMS and Communication

By providing your phone number, you consent to receive communications from Ride SaLone, including:

  • Booking confirmations

  • Ride status updates

  • Driver and passenger notifications

  • Promotional messages (only with consent)

Opt-Out

You may opt out at any time by:

  • Replying “STOP” to SMS messages

  • Contacting us directly (details below)


4. Third-Party Services

The app uses third-party services that may collect information used to identify you. These services include:

  • Google Play Services

  • Google Analytics for Firebase

  • Firebase Crashlytics

These third parties are bound by their own privacy policies and are used only to:

  • Improve app performance

  • Monitor crashes

  • Analyze app usage


5. Log Data

In case of app errors, we collect Log Data, which may include:

  • Device IP address

  • Device model and OS version

  • App configuration

  • Date and time of usage

This data is used only for debugging and improving app stability.


6. Cookies

The Ride SaLone Driver app itself does not use cookies.
However, third-party libraries may use cookies or similar technologies. You can disable cookies through your device or browser settings.


7. Service Providers

We may employ third-party companies and individuals to:

  • Facilitate our Service

  • Perform Service-related tasks

  • Analyze usage and performance

These providers have access to personal information only to perform assigned tasks and are prohibited from using it for any other purpose.


8. Data Retention

Personal and location data is retained only for:

  • Completing trips

  • Resolving disputes

  • Legal and regulatory compliance

Data is deleted or anonymized when no longer required.


9. Security

We value your trust and use commercially acceptable security measures to protect your data. However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.


10. Links to Other Sites

Our Service may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies.


11. Children’s Privacy

This Service is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If such data is discovered, it will be deleted immediately.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


13. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: picq@gmail.com
Phone: +232 75775434
Address: Sierra Leone