Effective Date: December 16, 2025
Ride SaLone built the Ride SaLone Driver app as a free application. This SERVICE is provided by Ride SaLone at no cost and is intended for use as-is.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using the app, you agree to the collection and use of information in accordance with this policy.
To provide and improve our Service, we collect certain personally identifiable information, including but not limited to:
Name
Phone number
Email address
App interactions
Trip activity
Device-related information
This information is used strictly for:
Providing ride-hailing services
Managing trips and driver accounts
Communication related to bookings and service updates
Ride SaLone Driver collects precise location data (GPS) to enable essential ride-hailing features.
To assign ride requests to drivers
To show real-time driver location to passengers
To enable navigation, pickup, and drop-off
To calculate trip distance, duration, and fares
To ensure safety and service reliability
Location data may be collected:
While the app is open and in use (foreground)
While the app is running in the background during an active trip
⚠️ Location data is not collected when the app is closed or not in use, except when required to complete an ongoing ride.
Location data is not sold or shared for advertising purposes.
It may be shared only:
With passengers during an active trip
With essential service providers (such as maps or analytics)
When required by law or legal processes
By providing your phone number, you consent to receive communications from Ride SaLone, including:
Booking confirmations
Ride status updates
Driver and passenger notifications
Promotional messages (only with consent)
You may opt out at any time by:
Replying “STOP” to SMS messages
Contacting us directly (details below)
The app uses third-party services that may collect information used to identify you. These services include:
Google Play Services
Google Analytics for Firebase
Firebase Crashlytics
These third parties are bound by their own privacy policies and are used only to:
Improve app performance
Monitor crashes
Analyze app usage
In case of app errors, we collect Log Data, which may include:
Device IP address
Device model and OS version
App configuration
Date and time of usage
This data is used only for debugging and improving app stability.
The Ride SaLone Driver app itself does not use cookies.
However, third-party libraries may use cookies or similar technologies. You can disable cookies through your device or browser settings.
We may employ third-party companies and individuals to:
Facilitate our Service
Perform Service-related tasks
Analyze usage and performance
These providers have access to personal information only to perform assigned tasks and are prohibited from using it for any other purpose.
Personal and location data is retained only for:
Completing trips
Resolving disputes
Legal and regulatory compliance
Data is deleted or anonymized when no longer required.
We value your trust and use commercially acceptable security measures to protect your data. However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.
Our Service may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies.
This Service is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If such data is discovered, it will be deleted immediately.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have questions or concerns about this Privacy Policy, contact us at:
Email: picq@gmail.com
Phone: +232 75775434
Address: Sierra Leone